My floodlight cam lost the internet connection. The router has been problematic (and is old) so I have replaced it. In the course of trying to get the cam back online, I am now stuck to the point where the Internet connection process fails. It continues to say “cannot join Ring Setup WiFi.” It then give me the option to join manually but Ring Setup is not listed in the WIFI options.
If I were to setup as a new device, it requires me to scan the barcode on the camera, but it’s mounted against the house so I don’t think I can get to the barcode and I don’t have the original packaging.
At this point, what are my options for getting this working. Any help would be appreciated!