Hi @Jforan. I would suggest reaching out to our support team for this concern. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

Hi neighbors. The lights on your Floodlight Cam should not be permanently on. They will come on when motion is detected as long as it is dark enough outside, or if you have a Light Schedule in place. If the lights on your Floodlight Cam are permanently on, first verify that you do not have a [Light Schedule](https://support.ring.com/hc/en-us/articles/360058421812-How-to-Use-Security-Camera-Light-Schedules-) set up. Then check for anything that may be triggering the [motion detection for the lights](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam), including reflective surfaces or sources of heat. If the lights are still on all the time after checking the above, try rebooting your Camera from the Device Health page. The reboot will take a few minutes. Should this concern still persist, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.