Responses (2)

• J

  Justin_Ring

  Hi @Clint3. The lights on a Floodlight Cam should only come on during the night with motion detection for the amount of time you have set your Automatic Shut-Off Timer. Unless you have set up a Light Schedule. If you have set up a Light Schedule for the lights to stay off but the lights are still coming on, try the following additional steps: - Verify you do not have a contradicting [Light Schedule](https://support.ring.com/hc/en-us/articles/360058421812-How-to-Use-Security-Camera-Light-Schedules-) for the lights to turn on. - [Reboot the Camera using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  02-06-2023 09:36:36

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  R

  ringerone

  I don’t buy this solution. It may work sometimes. But the problem will return. My 4 floodlight cams always go on off throughout the night. Pretty annoying. No light schedules. I’ve tried backing down the sensitivity. Issue still persists.

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  05-06-2023 09:21:49

• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  05-07-2023 09:21:51

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