Ring Security Cameras
Floodlight cam light doesn't turn off when motion activated is on
Floodlight cam light does not turn off after the auto setting time. Light stays on permanently when motion activated is on, even with the minimum distance setting.
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20-11-2022 11:36:25
Responses (6)
- T
Hi @markchill. I'm glad to hear that our support team was able to assist you.
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25-11-2022 05:14:45
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- C
Hi neighbors. You can reboot your Ring Camera from the Ring app using the steps listed [here](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-). If you need information on how to control the light settings on your Floodlight Cam, you can find that [here](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam). For further assistance, you can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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06-04-2023 05:07:51
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Tom_Ring
Hi @markchill. You can control how your lights on the Floodlight Cam behave by customizing them in the Ring app. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam) has some more information. I hope this is helpful!
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22-11-2022 04:11:51
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