Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
CStrull
Floodlight cam keeps turning on and off
I have a wired floodlight cam that constantly has the lights turn on and off after sunset. I thought perhaps it was picking up movement of some sort, so I logged into the app and suspended motion. The lights continued to turn on and off. I tried turning the light switch off and back on, thinking maybe the camera needed a reboot. That didn't work. Anybody else have this issue? Thank you.
82014 •
3 •
44 •
14-01-2020 20:05:36
Responses (33)
- C
Does the firmware version say "Up to Date" or does it have a version number?
•0
15-01-2020 05:42:11
•
CTweaking the Motion Zones for Lights (under Light Settings) did help. This particular floodlight, is on the side of my house, and I have a vent for my gas fireplace on the side of the house. I'm not sure if the heat coming from that is what was triggering the lights, but when I made the zone smaller, that seemed to help.
•2
03-05-2020 12:47:18
WMy flood light lamps go on and off with no motion or heat source. I go into settings to turn the lights off. They go off for about 5 seconds and turn themselves back on. I will turn down the light sensitivity and see what happens. Firmware is up to date. Electric bill make me just want to turn the whole thing off!
•2
24-08-2020 20:10:56
- L
The bulbs cannot be replaced according to ring, but there are enough LEDs things out there now that a simple swap should be able to be done. Now Ring told me there was only one year warranty and they wouldgive 35pc off a new one. . I found something that said 3-year warranty and called them, after about 1/2 hour discussion they covered it. Mine was about 1 1/2 years old. I received my new one yesterday,. They were very friendly about it. Here's the link.[https://www.qvc.com/footers/el/pdf/E232228\_Warranty.pdf](https://www.qvc.com/footers/el/pdf/E232228_Warranty.pdf)Cheers Chris
•0
17-01-2020 16:46:23
•
- 9
Many people are having the same problem, including myself. Hope Ring can fix this bug soon.
•6
15-06-2020 04:16:46
•
- D
Hi,My firmware is up to date but I've noticed too that my flood lights keep turning on and off. I've played with the motion sensors and motion coverage areas, but it doesn't resolve the problem right away. The flying night bugs may be triggering the motion sensors to trigger the lights. I've noticed that this happened last night June 21, 2020 around 9pm-9:30pm, and it may be the result of the summer soltice daylight periods. After 9:30pm, the problem went away...perhaps it was because of my tinkering with the senors and coverage area for triggering the lights. But this shouldn't be happening at all. Ring: please fix this bug.
•2
22-06-2020 18:11:24
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi all, adjusting your Light Settings or setting up a Light Schedule is a great way to mitigate your light activation. Many times when lights are triggering despite minimizing settings, it is due to a heat source in the area. Please check for any HVAC units, vents, exhausts, vehicles, or any source of heat close by that might be triggering these lights. Keep in mind, your lights will also trigger when regular motion is detected. If lights are illuminating every 30 minutes or so, I recommend checking the even history for this camera to see if there is also a motion event recorded this frequently.In addition to checking for heat sources and minimizing light zones, adjusting your normal motion settings and light duration controls can also help. As the Floodlight Camera features a XXXX degree field of view, there are times when the lights might trigger due to a heat source such as a vehicle. Even if not in range, a vehicle often has a large heat radius and can trigger motion activated lights.If this concern persists, despite checking the above variables, our support team can take a closer look. You can get in touch at one of the numbers here, or on Facebook @Ring by sending a private message.
1
11-06-2021 17:49:01
•