Responses (41)

R
robmp11
Wow we where (ring) going to send you a replacement but its been over a year and can offer 30% OFF on a new camera flood light cam such bs on a camera you pay $250 , so why pay for the protect plan pro ? I'm done with this shit company was better before amazon took over thanks for taking my money on a shit product you don't back.
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26-02-2021 21:06:39
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J

JLB500

Same here. Just about two years old. Both lights were flashing, now one flashes and the other is dim and intermittently flashing. Called customer service, was put on “hold” which consisted of the agent dropping her headset on her desk and I could hear everything else going on in the background. Like many of you, the unit is out of warranty and they offered a 35% discount. What a joke. I paid $250 for this unit and it lasted two years. What other product that costs that much do we willingly fork over another $162 dollars plus tax and shipping to replace a defective unit with light that were rated to last 10 years?!? They got the camera hardware right but couldn’t figure out how to make the simple part - the lights - work!!To make matters worse, in December I bought a Ring Pro Doorbell camera. I’m glad I kept my “dumb” floodlight which hung over the garage before I bought the Ring Floodlight. The Ring floodlight will go in the garbage, the Ring doorbell will go on eBay, and the Ring account will be cancelled. Goodbye Ring! Best of luck to you.

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27-02-2021 02:09:13

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B

BJafRep

I think they purposely used cheap LEDs so they would not last and we would be stuck purchasing replacements at a discount. Because we are buying directly from the manufacturer, The discount is more than they make selling it to Best Buy and if we purchased from there, so it is a win/win for RING.

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28-04-2021 17:51:47

B
Bigenr3
Mine started doing the same thing a few days ago. I have not contacted Ring yet but plan to. You would think they would be putting out a notice and a fix or replacement details. What a pain. Only benefit is the camera still works great but the lights are a disaster at the moment.
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01-03-2021 22:45:21
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StrobingRingFloodlight
My ring floodlight is also strobing, for the past two nights. It got down to 4 degrees (above zero). My system is about 2 years old. It's interesting to see the responses from Ring say that this is STRANGE or UNUSUAL yet there are dozens of us here complaining about the very same thing!! Strobing Ring Floodlights!! Does there need to be a recall on these or free replacements or what??!! Going to call tomorrow and there better be a darn good resolution.
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03-03-2021 04:20:54
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SR
Sr-Raga
My flood light set up is experiencing the same "strobing issue, then just went out... I received as a Christmas gift Dec 2019. Maybe it's been 15 months at most. Temp hovering about 30°
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07-03-2021 03:24:39
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