Floodcam Motion Video has no sound

Audio seems to be working fine on my new Floodcam. LiveView audio works. But when I look at the stored video for Motion Alerts I receive overnight, there’s no audio. I can’t see where to enable or disable motion recording audio. Am I missing something or does motion video not capture audio as well?

Hi @Rdcjr. There is no way to turn audio recording off only for motion detection, the only toggle for audio is under Device Settings > Privacy Settings > Audio Streaming and Recording. This setting turns audio off for both Live View and recorded events due to privacy concerns.

Can you share an example of one of these motion events that has no audio? When attaching this video, you will need to gather the share link of the video. You can do this by going into the Event History in your Ring App and choosing to share it via email. From there, copy the link that is generated and paste the link in the body of your post.