Flood lights flashing on and off....
I purchased the flood light camera, its hard wired in, and the food lights are flashing on and off. anyone have this issue and perhaps a solution?? the left one if flashing brighter then the right one. it is connected to the wifi
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01-06-2020 02:45:01
Responses (2)
- S
My Food light Pro cam, start flashing and all attempt to fix the issue failed. 20s push button reset and power cycle etc. My suspicion is, it's a hardware issues that Ring will not admit as they will have to refund money for failed units. The unit started flashing/strobing after power was off and on again. This is either a hardware/firmware issue, could also be front end power regulating circuits getting fried and not as well protected with power surges etc. They need to investigate and escalate this up to the design and long term reliability test team. I'm an Electrical Engineer and no way tech support or regular folks messing around, following troubleshooting hints will fix this. I'm disappointed with Ring. I was happy with older floodlights and other cams, they are still working. But the more expensive Floodlights Pro is dead! More dead than The Princess Bride dead. Such a waste of time and i threw the box so can't return easily back to Costco :(
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14-05-2022 03:46:30
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Chelsea_Ring
Hey @Justin\_77. Are you talking about the physical light bulbs that are off the sides of the device, or the dome light underneath? I assume you are referencing the two lights on the side, and if you are, this is matter best handled by our support team. For this support, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let us know how this goes, as your answer may help other neighbors! :)
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02-06-2020 12:00:12
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