Flood light

I’m after some help my ring security flood light cam is playing up first we noticed vertical lines on the live feed then more line appeared now the screens gone full deep red so you can see anything at all on the live feed or play back does anyone know how to Fix this

That looks like a hardware issue with the camera on the floodlight. You’d be better off speaking with customer service.

Information on customer support below.

https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19

https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch