Ring Security Cameras
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Flood light will record Timelapse but will disconnect when I try to live view
hardwired-security-cameras
troubleshooting
Flood light will record Timelapse but will disconnect when I try to live view. Then it shows off line for awhile. Then the cycle repeats. I’ve reset my router. And all my other wifi enabled devices, are working properly. Including blink cameras, switches and bulbs.
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23-01-2023 08:25:11
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Justin_Ring
Hi @user34165. If your Floodlight Cam continues to disconnect from your WiFi, try [rebooting it from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-) to see if that helps. We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/360023559372-Fixing-Your-Devices-Falling-Offline-Repeatedly-by-Adjusting-Your-Router) with other steps you can try for Cameras that keep falling offline. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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24-01-2023 05:08:17
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