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Flood light will not connect at set up

I just installed the floodlight camera and I cannot get it to set up with the wifi. Theres a blinking blue light on the bottom, but I cannot access the ring set up on wifi, anyone else having these issues or have a solution?

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26-11-2020 22:23:17

Responses (1)

  • K

    Same issue for me. I bought 2. 1 of the 2 setup up without issue. The 2nd is not producing its own Ring Setup xx network. Reading through these forums, seems every Ring device has this issue as a common thread. My guess is they use either a crap wifi radio and/or faulty soldering or other manufacturing flaw. I'm going to return my dud for another one.

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    27-11-2020 21:10:50

      R

      Spent an hour on support line, tried everything. Eventually they swapped it with a new device and that one worked fine. I have 4 ring devices and so far 2 of them had issues that needed replacement.

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      13-12-2020 14:02:10

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