Flood light camera lens replacement?

I have a 3 year old flood light camera and the glass lens protector fell off causing the camera lens to fog up. Reached out to support but they were unhelpful and told me to buy a new product. Hopefully someone here can be of assistance. I’m surprised ring doesn’t offer parts that are so easily replaced, or maybe the do.

I have the same issue, I hate to buy a whole new camera when just the lens needs to be replaced

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Hi @egleason. Please follow up with our support team if your Camera has any physical damage that is impacting its performance, such as damage to the lens. You can give our support team a call at one of the numbers available here and they can review any damage to your device and determine the best solution. If you are outside of the US, please visit here to see how to contact support.

I would be happy if I could at least just replace the whole camera part without the lights. The lights still function beautifully and I know how to replace the LED bulbs… Very disappointed that I only need a new lens and can’t find one… Ring, we don’t have the funds to keep buying whole new products. Very un-thoughtful setup… again … money money money …