Ring Security Cameras

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C
Flood light cam will not go back into set up and the flood lights stay on
hardwired-security-cameras
troubleshooting

My flood light cam disconnected and would not reconnect to the wifi network. I reset the router, tried to reconnect but nothing. Removed it from the app and tried from scratch. When i pressed the reset button it became un responsive and the lights came on. Now i can't set it up or turn the lights off. Is it a bug ? It's only a couple of months old.

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20-05-2022 15:17:02

Responses (1)

  • T

    Hi @Chester1. Try disconnecting the Floodlight Cam from power for 5 minutes, then reconnecting it. Upon powering up the device, you should hear it enter Setup Mode. This should allow you to reconnect your Device. Let me know if this helps!

    0

    23-05-2022 17:27:09

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