‎Flood light cam - stopped working after turning power off

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Ryanbez

Flood light cam - stopped working after turning power off

hardwired-security-cameras

troubleshooting

cs-support

My floodlight cam has stopped working after turning the power off at the distribution board. No cabling has been changed. I checked there is power going to the cam, when i follow the guidance and press the button at the top it’s as if it had no power “dead as a doedoe” Regret not taking the cover

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02-06-2023 06:02:50

Responses (2)

J
Justin_Ring
Hi @Ryanbez. If you have verified that there is power going to the Camera, try rebooting it by pressing and holding the setup button on it for 20–25 seconds. If you have tried this step and your Camera is still unresponsive, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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05-06-2023 05:09:56
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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05-07-2023 05:09:59
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