Flood/Freeze Sensor Battery Life

What is the expected battery life for the Flood/Freeze Sensor? I’ve tried using Amazon and Duracell brand batteries that are new/fresh, but the longest the sensor seems to last is around 3 weeks. The sensor is in our basement on a clean floor next to the water heater. Humidity is kept around 55-60%. Thanks

Hi @Anthony204. The battery in the Flood and Freeze Sensor, or any of the Ring Alarm sensors, should last longer than 3 weeks. Try resetting the Flood and Freeze Sensor by pressing and holding the setup button (located inside the device) with the battery in, until the LED stops flashing. This should take approximately 10 seconds.

Then set the sensor back up in the Ring app using the steps under Set Up a Device. If the battery is still draining quickly after trying this, I’d recommend following up with our support team so they can review things on the back end. You can reach our support team at one of the numbers available here. Make sure to request to speak with the Ring Alarm team specifically.