Ring Alarm
Flood Freeze Sensor Alerts via KeyPad and Phone on Do Not Disturb
I just added a flood freeze sensor and was testing it out. According to the app, it’s suppose to give a spoken alert through the base station AND the keypads. The base station alerts “Water Detected” but the keypads (two of them) make no sound at all. If I switch the type of alert to a sound like “Harp” then it will play on the keypads. Why doesn’t that work for the spoken alarm? Also a push notification is sent to my phone when I’m on “Do Not Disturb” (DND) mode but it still makes no sound on my phone. Critical alerts are turned on in both the Ring App and my iPhone’s Notifications settings (see photos). Are water alerts not considered critical?! I don’t have professional monitoring so a phone call is not an option at the moment. So far, I’m not impressed with this sensor. It’s quite pricey and is lackluster in terms of alerting you to a potential emergency.
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20-05-2020 06:36:05
Responses (3)
- A
Any update on treating this as a "critical alert" on your phone like the other alarms? That way if the phone is on do not disturb or sleep mode, you will still be notified.
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05-07-2023 10:40:30
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- J
Hi neighbors. Critical Alerts include alerts for the following: * Ring Alarm Alarming * Low Temp Detected * Water Detected This information can be found in this Help Center [article](https://support.ring.com/hc/en-us/articles/360039406772-Getting-Emergency-Alerts-in-Do-Not-Disturb-Mode), as well as how to enable Critical Alerts.
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07-07-2023 06:39:51
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Gdaz
I know there is the ability to get a phone call when the flood sensor triggers - that's great, and has saved me a few times. Would still like to see the flood sensor be able to bypass Do Not Disturb, and the ability for the keypad to support the "Spoken Alert" (like the base station does). Any update on these potential features?
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29-12-2020 04:44:57
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