Flex Cable for Ring Door View Cam

Products Video Doorbells
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#1

Hi, I need a new Flex Cable for my Ring Door View Cam due to some teenagers tried to “remove”/spin the outside unit by force…

It broke the cable inside and i therefor need to order a new one, but how and where?

Regards, Jim

#2

If they have it available it would be here. Accessories | Ring

#3

And… they don’t, so i’m just out of luck or what?

Thats a shame. Insane that a product i bought just a month ago is already out of service and the manifacturer cannot provide any support, warranty OR spareparts…

Sigh.

I’ll never buy Ring again, that’s for sure.

#4

So someone causes vandalism you blame Ring. Yeah, that makes total sense.

Anyway, if it was me, I’d go to my local hardware store and likely they’d have something or I could get something that I could jury-rig in its place.

Good luck.

#5

Hi @JimNelin. For this concern, I would reach out to our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.