Flex Cable for Ring Door View Cam

Hi, I need a new Flex Cable for my Ring Door View Cam due to some teenagers tried to “remove”/spin the outside unit by force…

It broke the cable inside and i therefor need to order a new one, but how and where?

Regards, Jim

If they have it available it would be here. Accessories | Ring

And… they don’t, so i’m just out of luck or what?

Thats a shame. Insane that a product i bought just a month ago is already out of service and the manifacturer cannot provide any support, warranty OR spareparts…

Sigh.

I’ll never buy Ring again, that’s for sure.

So someone causes vandalism you blame Ring. Yeah, that makes total sense.

Anyway, if it was me, I’d go to my local hardware store and likely they’d have something or I could get something that I could jury-rig in its place.

Good luck.

Hi @JimNelin. For this concern, I would reach out to our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.