Ring Alarm
Fix bug in assigning zones to different rooms with retrofit kit
When assigning rooms to zones with the retrofit kit, all zones get assigned the last room assigned to a zone. So, all zones always end up in the same room, which is the last one set. Please fix this bug, thank you!
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17-06-2023 10:48:29
Responses (4)
- J
Hi neighbors. At this time, changing the room name for a Zone will change it for all Zones. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/24). Feel free to add this and any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!
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22-06-2023 05:39:09
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- Q
Hi, added to feature request board: https://community.ring.com/t/retrofit-alarm-kit-assign-each-zone-to-independent-room/210360 Please vote above if interested. Thanks!
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02-07-2023 12:55:11
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DHi @Justin_Ring I think you misunderstood the bug. When you set up an alarm retrofit kit there is a device setting for it called "Room" It is right below the "Name" setting. The bug is that retrofit room setting gets changed every time you add a new zone to the retrofit. It makes the retrofit assume the room name of the last zone you set up. This is a bug and should not require a feature request. For example, in my case I put the room for both my retrofit kits as a custom name of "Structure Wire Closet." After I set up all the zones on one of the retrofits, the room for the retrofit setting now shows a value of "Garage" (the last zone I set up on that retro kit). The other retrofit shows its room setting now as "Master Bedroom" (the last zone I set up on that retro kit). These are not correct and this is a bug because the settings I put in for both the retrokits was Room of "Structured Wire Closet." This setting should not change because of setting up another device or zone. The retrofit is its own independent device and should retain its own settings.
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10-07-2023 05:35:59
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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09-08-2023 05:36:53
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dabnc
Same results here with my retrofit kit. Ring please fix this bug.
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20-06-2023 03:39:44
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