First time sync ring 2

Does Ring 2 doorbell sync to Verizon Fios? Mine is not. Called help desk 3 times.

Im using Verizon FiOS and their router without any issues. You may have to turn off the setting in the router that allows both 2.4 and 5 ghtz show as the same SSID. Most Ring products only use 2.4ghtz. And 2.4 travels further as well.

Here’s a brief post that explains it.