Ring Alarm
First Alert Zcombo Smoke Alarm - No Notification when tested
Hello,
I just purchased 6 of First Alert Zcombo smoke / carbon monoxide alarms.
Installation into Ring App when well, but I have questions:
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Upon pressing test on one alarm, only that alarm’s horn goes off. Am I wrong to assume that all 5 other alarms will go off? Will they all go off with an ACTUAL fire event? If so, how can this be tested?
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When I did test a single alarm, I received NO notification on the App and No alarms from Key pad or Base station. Should I have?
No documents from Ring were sent. Only documents from First Alert. No mention of Ring set up at all in them. Not Happy right Now.
Thank You.
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28-02-2024 04:49:16
Responses (1)
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Tom_Ring
Hi @jbell2. First Alert Smoke and CO alarms are interconnected. During the test, there will be no notifications, as this is just a test. If you have more questions about this, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.
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01-03-2024 04:19:37
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