Fire Alarm With No Fire When I Don’t Have Smoke Detector

Last night my alarm went off telling me it was a fire alarm. There was no fire. And even more strange is the fact that I don’t have a Ring smoke alarm. I cleared the alarm, set it again, and yep, it went off again - fire. So now I can’t set the alarm because the fire alarm will go off. This system is not even one year year old. Hoping someone can help. Thanks.

Hi @PinballWizard. It sounds like you, or a Shared User, may have inadvertently activated the SOS feature. The SOS feature is a button in the Ring App that allows you to quickly alert Police or Fire dispatch. You can learn more about this feature here. I hope this clears things up for you.