Fingerprint/PIN to disarm in app

Make it secure! Make the app require a fingerprint/PIN authentication to disarm the alarm.

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Thank you for sharing with the Community, @adamsp! As we value our neighbors’ feedback, we’ve created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. :slight_smile:

@adamsp wrote:

Make it secure! Make the app require a fingerprint/PIN authentication to disarm the alarm.

I understand your concern for extra security.

If you are referring to “Disarm the Alarm” using your home Keypad, that already requires a PIN. No worries about giving you code to others to use, because you can already set up or remove a “Guest code” (different code) for them to use, without giving out your code.

If you are referring to “Disarm the Alarm” through an App, many of us feel the Two-Step-Verification (2SV), which requires entering a code, is already a sufficient authentication method.

If you are concerned that someone just might pick up and then use your smart-phone, to arm/disarm/modify your Ring App settings, you can either:

-1. Consider using the lock-screen feature that already exists on your phone (time-out or via a single phone button-push). So, only you can reopen your phone (either by your phone code or fingerprint). In addition to your Ring App, you probably have many things currently on your phone that you don’t want others to access if you leave your phone unattended. Using the phone’s existing “Lock-out” feature seems to be a good security practice.

-2. Or you can simply log-off your phone’s Ring app after use. Then you’ll have to repeat the Two-Step-Verification again to gain access to your phone Ring App.

If you are controlling your Ring alarm system on your PC through the website, and concerned someone might access your PC while you are away, simply close that web-page on your browser (you don’t even have to log-out). Then you will need to repeat the 2SV to get back in.

If you are concerned about the available PC Ring App (not the same as using your PC at the website), those PC Apps are designed for primarily viewing your Ring cameras, and have limited menu-options, and do not provide a way to arm or disarm your alarm system.

@adamsp If you still feel you want an additional fingerprint/Pin option in your app, hopefully Ring should then additionally provide the selectable option to “opt-out” of this. There are many people that feel the 2SV is either more than sufficient, or they they rather not even have that. Adding an additional extra layer of security could be considered way too excessive to them.



What about if you want to use a tablet in place of the keypad. If you placed a tablet at your entry point in place of a keypad, anyone could just disarm it without a pin when they break in.