Hello, I am writing to you as a customer from New Zealand.
I purchased a Spotlight cam wired model 2520AH620L-B04FX
To make a successful installation i had to drill a hole in a brick wall, remove the end of the electrical cable and push it through the hole. After one end of the cable was on the outside of the house, i had to re-install the electrical part of the camera. I was successfully able to set up the camera.
I moved house and i had to remove the cable once again. This time during the move, i lost a small part of the electrical wire. I am attaching pictures in case anybody know the name and where to get the replacement.
Hi @aleonrangel. We do not have this part available on Ring.com. I would recommend reaching out to our support team for further assistance with your concern. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
thank you for the response Justin. Please tell me what is the name of this part. I am going to an electronic store to inquire more and is good to go prepared.
cheers