Find replacement part for spotlight Cam wired

[aleonrangel]

Hello, I am writing to you as a customer from New Zealand.
I purchased a Spotlight cam wired model 2520AH620L-B04FX

To make a successful installation i had to drill a hole in a brick wall, remove the end of the electrical cable and push it through the hole. After one end of the cable was on the outside of the house, i had to re-install the electrical part of the camera. I was successfully able to set up the camera.

I moved house and i had to remove the cable once again. This time during the move, i lost a small part of the electrical wire. I am attaching pictures in case anybody know the name and where to get the replacement.

please look at the pictures below.

[aleonrangel]

The part in the image below is lost. I had to pull it out to pass the wire through the hole i made in the brick wall.

[Justin_Ring]

Hi @aleonrangel. We do not have this part available on Ring.com. I would recommend reaching out to our support team for further assistance with your concern. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

[aleonrangel]

thank you for the response Justin. Please tell me what is the name of this part. I am going to an electronic store to inquire more and is good to go prepared.
cheers

[aleonrangel]

This is how the cable looks at the moment.