Ring Security Cameras
Find replacement part for spotlight Cam wired
Hello, I am writing to you as a customer from New Zealand. I purchased a Spotlight cam wired model **2520AH620L-B04FX** To make a successful installation i had to drill a hole in a brick wall, remove the end of the electrical cable and push it through the hole. After one end of the cable was on the outside of the house, i had to re-install the electrical part of the camera. I was successfully able to set up the camera. I moved house and i had to remove the cable once again. This time during the move, i lost a small part of the electrical wire. I am attaching pictures in case anybody know the name and where to get the replacement. please look at the pictures below. 
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06-06-2023 08:29:53
Responses (4)
- J
Hi @aleonrangel. We do not have this part available on Ring.com. I would recommend reaching out to our support team for further assistance with your concern. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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07-06-2023 04:34:09
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Athank you for the response Justin. Please tell me what is the name of this part. I am going to an electronic store to inquire more and is good to go prepared. cheers
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08-06-2023 07:32:32
- A
This is how the cable looks at the moment. 
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08-06-2023 07:46:29
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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08-07-2023 07:47:08
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aleonrangel
The part in the image below is lost. I had to pull it out to pass the wire through the hole i made in the brick wall. 
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06-06-2023 08:30:55
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