I have a film on my 1st gen wired floodlight lens. Can’t get it cleaned on the outside. No moisture, maybe dried on inside.
Is there anything I can do, is there a kit to replace the lens or do I have to purchase a new one?
Is it outdated now?
In addition to cleaning the area, please also ensure there is not any protective packaging adhesive film. I recommend also inspecting the whole Camera to determine if debris, erosion, or water damage is occurring internally, and if it impacts your video quality.
There is not a replacement part for this particular part of the Floodlight Camera. Our support team can assist further, please give our support team a call at one of the numbers available here so they can take a look at this and see what solution will work. If you are outside of the US, please visit here to see how to contact support. Feel free to also check out the Floodlight Camera Wired Pro at Ring.com. 
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