Hi @Classicrk. If you’re looking to request a return and refund for any of your Ring devices, you can do so by contacting our support team directly. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
I totally agree. At first I could adjust the motion zones to include my whole camera view. I have tried many times different ways and still can’t get it to capture what I want. If I disable motion zones I can see my driveway and vehicles but it only captures movement when people are 3-4ft from the camera. If motion zones are on it shows a very small area that records. I’m so frustrated with this. Anyone have suggestions? Help please.