Ring Device Tips
Feature Update: Customizable Motion Zones for Battery Devices
Ring is dedicated to bringing you the best experience with your devices through awesome new feature updates. This is why we are excited to bring the setting of Customizable Motion Zones to your battery powered devices*! This updated motion settings option will allow you to draw up to three unique motion zones. Learn more about how it works below. Note: When you update to Customizable Motion Zones you will not be able to use your previous Adjustable Motions Zones anymore. How is This Different from My Current Motion Zone Setting Options?Your current Adjustable Motion Zones options are preset. Now, with Customizable Motion Zones you are able to draw up to three customized motion zones to alert you when motion passes through them. Similar to your current Adjustable Motion Zones you will still be able to fine-tune the sensitivity of your overall motion detection with an adjustable sensitivity slider. How do Customizable Motion Zones Work?Your Ring Video Doorbells and Security Cams detect approaching visitors with advanced motion detection technology. This means that your device does an initial scan of the motion zones you draw and remembers this view. Then it continues to monitor the zones looking for valid motion to occur inside your custom zones. How the Motion Sensitivity Slider WorksDepending on the area and zones your device covers, you may receive a large number of motion alerts that are not visitors. If you are receiving more alerts than you prefer, adjusting your motion sensitivity slider will likely help. By sliding it toward Min, your device will lower the sensitivity and detect only larger human-sized changes in the zone. When it is slid farther toward Max your device may pick up motion from an animal or a car driving by.Tips for Drawing Motion Zones to have the Best CoverageYou are able to draw up to three motion zones with your device. The way you draw these motion zones can affect the number of alerts you receive. Consider the tips below when drawing your custom motion zones. Note: Motion zones can not be extended to the full area of your Live View when creating these zones. This is because the area your camera covers is slightly larger than the area your motion sensors cover.- Shape - keep them symmetrical and logical. For example, if you have a walkway, driveway and mailbox you would like to cover, it is better to draw a zone over each area instead of using one zone to cover the entire area. This will give you more precise coverage. - Size - Try to avoid making the zones too small or thin, it will be hard for your device to catch motion changes in such a small area. This can lead to missed alerts. - Coverage - It is best to avoid overlapping the zones that you draw, but rather have them be close together if you are trying to cover close areas.Where to Update Your Settings in the Ring Mobile App- Open the main menu in your Ring mobile app in the top left hand corner.- Tap Devices and select the Doorbell or Cam you want to update.- Tap the Motion Settings tile.- Select Motion Zones and begin creating your zones.- Once your zones and sensitivity are your liking, hit save and you’re all set!* Battery Powered Video Doorbells and Security Cams- Video Doorbell (2nd Generation), Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Peephole Cam/Doorview Cam, Stick Up Cam Battery (3rd Generation), Stick Up Cam Solar (3rd Generation), Spotlight Cam Battery, and Spotlight Cam Solar.We are excited to bring this feature update to your Ring app! Please reply below to let us know how you like the update.
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12-10-2020 03:33:58
Responses (49)
- M
There is not a way to set unique settings per motion zone at this time, however, you can add your vote on this request on our Feature Request board below. :) https://community.ring.com/t/ability-to-set-notification-preference-per-zone/6770
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28-03-2022 04:37:40
- D
I have set up a Motion Zone for my Video Doorbell 4. It excludes the 40' wide street in front of my house about 40' from the Doorbell, the 6' tree lawn between the street and sidewalk, and most of the 5' wide sidewalk (image on request). Yet, passing cars still trigger a warning and recording. That makes the notifications useless since we have begun to simply ignore them. What else should I try? Thank you!
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09-05-2022 09:02:30
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CHi @Dan_in_St_Louis. Do you have any steps or an incline leading up to your front door where the Doorbell is installed? If so, this might be impacting the Doorbell's motion detection, as the street will be more center in the Doorbell's field of view. You can use a [Wedge Kit](https://ring.com/products/wedge-kit-for-video-doorbell-3) to angle your Doorbell's view down by 5° or 10°, as it comes with 2 stackable wedges. This can help reduce the number of motion notifications you receive for activity in the street.
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10-05-2022 03:27:48
- D
I will try to attach a clip showing what the camera sees, and where my "motion zone" is. 
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10-05-2022 11:41:26
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C@Dan_in_St_Louis Thanks for sharing that screenshot. It looks like there are some steps leading up to your front door. Are you already using a Wedge Kit in your Doorbell's installation? If not, I'd recommend trying one as it will adjust your Doorbell's view so the street isn't right in the center. This should help reduce the number of motion events you're receiving from activity in the street. :)
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11-05-2022 04:38:22
DYes, there are steps. The heads of people on the porch are already cut off when they reach the porch, if I add the wedge to lower the field of view they will be cut off even earlier. Am I understanding that motion detection is not excluded outside of the "Motion Zone"? Thank you. 
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11-05-2022 07:09:55
- B
I have my camera in my chicken coop and i have it placed where it catched the coop door (bottom of screen) and my nesting boxes (top of my screen) but when i tried to set up my motion zones the top of my camera view (my nesting boxes) is completely cut off. this defeats the purpose for getting the camera. I bought it so I could make sure the coop door opens and closes and to catch when my chickens lay an egg in their nesting box. is the cut off issue only on solar and battery operated cameras? if so ill return my solar one and get the cheaper plug in camera.
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09-08-2022 11:10:35
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- O
Any tips if the motion zone feature doesn't actually work? I continue to get recordings every few minutes from the area I have REMOVED from the motion zone (ie - the area that is not blue).
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15-08-2022 06:26:29
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user7657
So when creating zones can you select different notification types for each zone. Example. I have a Solar Camera in my back yard. I have one zone set up from the top of my fence to my home which I want to record and receive notifications if a person is in that zone. I also have a zone set up on the other side of the fence where there is an access road. I want to record that zone but don't need the notification. I this is possible I'd like to know how because I don't see it anywhere.
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28-03-2022 04:23:43
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