FCC blames Ring device for not recording FedEx and Amazon drivers


Thank you for filing a complaint with the FCC’s Consumer Help Center about interference that you are receiving to your consumer electronics devices.

Home electronics like televisions, computers, telephones, and audio devices have no priority over any radio or broadcast service and are not protected under FCC rules from receiving unwanted radio signals. Consumer devices like these fall within Part 15 of the Commission’s rules. Section 15.5(b) of the rules states that Part 15 devices like home and consumer electronics must accept interference “that may be caused by the operation of an authorized radio station, by another intentional or unintentional radiator, by industrial, scientific and medical (ISM) equipment, or by an incidental radiator.” Quite often the issue is with the device, rather than the alleged source of interference. The Commission’s rules advise equipment manufacturers to "consider the proximity and the high power of” government and authorized non-government stations and operators when choosing operating frequencies during the design of their equipment, and to design their equipment to reduce the equipment’s susceptibility to receiving this interference.

To the extent that the interference is caused by a design defect with your consumer electronics equipment, you might want to contact the manufacturers of the affected devices and request an appropriate shield and/or filtering device. If the manufacturers cannot provide assistance, other sources of filters, shielding and self-help are available. An Internet search for “radio frequency interference filters” will yield many sources of assistance. Please be aware that the FCC does not endorse or recommend the use of any particular goods or services.