Faulty wifi module in RING?

Hello, since there is no support offered by RING anymore?
I’ll see if anyone here can help me!
My RING classic has stopped connecting to WiFi.
I have reset it.
I have hard reset it.
It is sitting directly next to my router and shows all red bars when in the selection menu.
Allnother devices are working on my WiFi.
I have reset my router.
I have tried using differect phones.
What now?
And why the hell can I not call someone at support?