I’ve only had my wired ring doorbell since april and its stopped working. after visit from my expensive electrician it turns out the tranformer is faulty.
Am i due a refund/replacement? Literally about to go on holiday really wanted it functionable. Arg
Hi @user55820. Here in the Ring Community, we don’t have access to your account information, therefore we are unable to process and refund/replacements. I suggest reaching out to our support team for this, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.
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