Faulty camera

Hi i have The problem with The view from The camera. Picture during The night is like on photo. Day view is Ok. I have cleaned it. What cause it? Thanks for an advice.

Hi @user36572. I’d suggest fully resetting your Ring Doorbell to try and resolve this. To reset your Doorbell, hold down the setup button for at least 20 seconds. After the reset is complete, follow the steps under Set Up a Device in the Ring app to get your Doorbell back up and running. If the view still looks like this at night, please follow up with support for further assistance. If you are outside of the US, please visit here to see how to contact support.

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