Faulty battery?

My ring camera stopped working after one day of use, saying that its disconnected from the wifi. Tried to follow instructions to reconnect but it wont light up for set up nor will it fully charge. Ive tried charging it with different outlets/wires but it will never go past 3 bars. Meanwhile the app says its fully charged, im just really confused.

Hi neighbors, make sure you are fully charging the battery on your Ring Doorbell using the provided charging cable in a standard power outlet. Once the battery is fully charged, reset your Doorbell by holding down the setup button for at least 20 seconds. You should then be able to walk through a new setup in the Ring app following the steps under Set Up a Device. If your Doorbell is still unresponsive after trying these steps, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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