False alarms on outdoor security camera

We frequently get false alarms on our outdoor security camera. The false alarms can be noise or changes because clouds pass and we get bright sun.

Hi @user41627. I’d recommend adjusting your Motion Zones and reviewing some of your additional motion settings to help cut down on false alerts. If you have a battery powered Camera, you’ll also have a Motion Sensitivity slider that you can adjust. Smart Alerts are another way to refine your motion alerts if you have a Ring Protect plan, which you can learn more about here.

For more in-depth support with your Camera’s settings, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. You can also reach us on social media by sending a private message on Facebook @Ring, or a direct message on Twitter @Ring.