Failure to capture movement.

I am not seeing everything at my door. I could see Amazon pull up, but did not see them coming up my steps dropping off package nor leaving. When I opened the door to get it, I could see that on camera. What do I need to do to fix this problem? The camera is useless if it is not picking up movement at my door.

Hey @MsRed. Could you show us the video of Amazon pulling up, but not capturing the full video with it being delivered? Please also let me know what your Motion Frequency is set to, as well as your Motion Zone settings. Hope to hear back from you soon! :slight_smile: