Failing to Update Keypad

Hi, Wonder if anyone can help, spoke with support and they couldn't help (and didn't even try) and just sent me here.I had an updated on my Ring alarm keypad about 2 weeks ago. First firmware I've had since owning it since Aug 2020, so I was surprised when another came up a few days ago. It seemed weird to not have one for months and then two so quick, but nonetheless I began installation, everything went through seemingly as normal. As far as I could see, it was installed, however it still says there is a pending update. I did it again, the message is still there.Anyone else had this.