Hi @user78771. First, verify that you are entering in the correct WiFi password. You may need to ensure that there are no special characters in your password. As a test, you can connect your Doorbell to a WiFi hotspot, narrowing down in the issue is within your network or your device. You can also change your network to use these WiFi channels here. If you are still experiencing issues, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.

Your problem has NEVER been addressed by Ring! I’m having the same issue still after several years and after upgrading Ring and my wifi. I’ll tell you what the problem is, it’s that Ring’s technological components aren’t top notch when it comes to wifi. They just will not hold a steady signal. You HAVE to get cctv. Drill a small hole through your wall and mount you LOREX NVR or DVR camera under your soffit. The best part… NO SUBSCRIPTION! ALL THE SAME FEATURES!

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