Extra faceplate

Hi guys,

Just brought a video doorbell 3 and chime bundle. After setting it up, the app gives a card about getting an additional faceplate and to check my email.

I don’t have any email about this offer and was wondering if anyone could advise how I go about claiming this?

Many thanks,


It does come but it’s just a little slow to turn up, it should show in a banner in the bottom of the app too.

I ordered a galaxy black faceplate and it looks dark brown so be mindful the colour might be a bit off, I’m going to try and get it replaced.