Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
External power
This is probably a no-brainer, but I'm quite a bit confused: I bought the Doorbell2 for my mother-in-law with the point given from the sales person, that it can be powered externaly. Since the manual doesn't state that explicitly, I called the German support. The lady told me, that external power will not suffice, the battery still needs recharging. This support page ([https://support.ring.com/hc/en-us/articles/115003495766-How-to-Connect-Your-Ring-Video-Doorbell-2-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-](https://support.ring.com/hc/en-us/articles/115003495766-How-to-Connect-Your-Ring-Video-Doorbell-2-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-)) says that it is possible, to power externally. What is the real fact?
1285 •
0 •
0 •
13-12-2019 21:52:48
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Armstrongandrew
Hi there it is odd they do not confirm that it can be powered and charged by a 12 volt ac transformer to which i have been using for a year now. No diode required just to terminals on backing plate.
0
03-01-2020 21:59:00
•