Extend base station power cable
Hi, Is it possible to get a longer power cable for the base station or extend it? Thanks
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6 •
03-04-2020 10:12:23
Responses (4)
- T
Hi @SREYNOLDS1231. We do not sell the power supply for the Ring Alarm Base Station separately. To get a replacement, contact our support team and they will be able to assist you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
•0
16-02-2021 07:22:40
- A
Any updates on offering a longer cable? Recommendation for a high install height with a short cable limits options for reaching a typical home power outlet, especially if the outlet is not directly under the desired install location.
•0
15-07-2021 12:48:15
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CACBoon, THIS is the perfect solution: Hanvex 12ft 2.1mm x 5mm - 20AWG Extension Cable (White - Part No: HDCQ12W) I have tested it for over a week. It has kept the battery fully charged and functional under all circumstances. Be sure to tape the barrel connectors together if running it through a wall.
•1
18-09-2021 06:30:22
- C
Ninco, THIS is the perfect solution: Hanvex 12ft 2.1mm x 5mm - 20AWG Extension Cable (White - Part No: HDCQ12W) [Amazon]. I have tested it for over a week. It has kept the battery fully charged and functional under all circumstances. Be sure to tape the barrel connectors together if running it through a wall.
•0
18-09-2021 06:21:34
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- C
Ninco, THIS is the perfect solution: Hanvex 12ft 2.1mm x 5mm - 20AWG Extension Cable (White - Part No: HDCQ12W) [Amazon]. I have tested it for over a week. It has kept the battery fully charged and functional under all circumstances. Be sure to tape the barrel connectors together if running it through a wall.
•0
18-09-2021 06:21:34
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SREYNOLDS1231
My dog chewed the power cord to the base station. Is it possible to purchase just the power cord?
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16-02-2021 03:58:04
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