Deshawn spent 3 hours on the phone troubleshooting with me to get 2 of my Floodlight cams back online and running. It was a terrible mess, but he never gave up and never sounded frustrated. Super thanks for his professionalism and help!
I just received excellent customer service from the delightful Kenzy. Such a lovely girl and so good at her job. She fixed the problem really quickly. Thank you Kenzy. I received your lovely email but it was no-reply. I just wanted you to know how much i appreciate you.
Hey neighbors, Thanks for the kudos! If you receive a random survey about your interaction with the support agent, be sure to fill it out. This goes directly to the agents supervisor and will greatly impact their performance metrics. Thanks again!!