Ring Alarm
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U
Every door contact sensor went offline today
contact-sensor
troubleshooting
cs-support
base-station
I have a ring alarm system with 4 movement sensors and 6 door contact sensors. Today every door contact sensor lost contact with the base station. The movement sensors and keypad remain connected. Nothing I do appears to be able to get the door contact sensors back online. Anyone come across this before and does anyone have any ideas? The contacts are less than 6 months old and the batteries are fine. I even tried removing failed door contact but the system won’t even allow that.
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03-09-2023 11:14:51
Responses (3)
D
Had this happen this morning. Rebooting base station pro didn’t work, and to push the stupid sync button once on all 14 of the connected devices and keypads… As I was trying to leave for work…
0
26-01-2024 10:28:00
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Justin_Ring
0
04-09-2023 11:36:21
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