Hi all … my history only goes back 1 month how can I change this ? TIA
Hi there, @Ninab1278! Your Ring videos are stored in the cloud for up to 60 days, unless you manually change the storage time. Instructions and information on changing your storage time can be found in this help center article.
Please note, storage is for 30 days if your address is in one of the following countries:
Andorra, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.
I hope this helps!