Ring Security Cameras

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Event History

Hi, I was just deleting the event histories and a message displayed that some of them had been starred by another user. I'm the only person with access so how is that possible?

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14-08-2020 15:55:46

Responses (1)

  • B

    ![Screenshot_20210216-191806_Ring|230x500](upload://eZ3Tu3GccCuGHE5fVTXSkv6PPOj.jpeg) This is a screen shot of " starred by other user" after I did the above.

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    17-02-2021 00:22:47

      C

      Hi @bmyrick1015. Thanks for sharing a screenshot of what you're seeing on your end. Would you mind reaching out to our support team regarding this concern? They'll be able to document this and take a closer look to make sure everything is working properly. You can reach our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

      0

      17-02-2021 19:32:22

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