My event history won’t play, I used my Samsung Galaxy S8 to set up my ring about a year ago. Last month I became unable to view event history videos. I have uninstalled the app several times, turned off phone, restarted phone, reinstalled app, removed or disconnected my device from the app and then reinstalled, connected and disconnected from wi-fi. Still not working on my phone, I added my husband’s phone as a user, same phone as mine, he is able to view event history videos. Installed the ring app on my ipad pro today, I am able to view event videos on it as well.
This is very frustrating to me, I am at a loss.