Event history missing. - New User

Products Video Doorbells
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#1

I have noticed that the all of the history is missing from before 15:16 yesterday, this is despite them previously being there. Simply says “No Events on This Day” . I have not deleted them, and luckily downloaded the one I needed not long after the event occured. Any ideas ?

#2

Hi @GaryS1. Would you mind reaching out to our support team about this? Please give our support team a call at one of the numbers available here so they can take a closer look at this more in-depth. If you are outside of the US, please visit here to see how to contact support. :slight_smile: