Ring Security Cameras
Error code P1-99
5938 •
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1 •
30-11-2023 03:02:19
Responses (3)
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
03-04-2024 12:40:07
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I bought a camera two days ago and it sudddenly wouldnt connect to the internet. I had the same Error Code. Was baffled and I sent it back with a replacement received yesterday.
Whilst setting up the new one I had the same problem. Turns out it was trying to connect the wrong network, silly me. But my network didn't show in the connections list.
I had to set it up manually. First going into my router settings. Going into configuration. Look for the 2.4 GHZ. The cameras wont work if connected to 5GHZ. Noting the channel number.
On setup it asks you for Wifi Name and Channel Number. Everything works fine now.
1
15-07-2024 12:50:08
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I'm glad to hear you got this resolved! Thank you for sharing the steps you took as well, this may be helpful for other users with a similar situation.
0
16-07-2024 02:42:08
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Tom_Ring
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30-11-2023 03:21:53
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