Responses (9)

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  Tom_Ring

  Hi @OwenM. As mentioned in our [Community post about Rich Notifications ](https://community.ring.com/t/ring-app-rich-notifications/13805/36), there may be times when multiple notifications are sent to ensure for the quickest delivery of an event notification. If too many notifications are happening with a smart watch in use, please note that Ring does not directly support any official smart watch integrations. Rich Notifications is a feature that is optional to use. If you are seeming to receive multiple notifications too often, see if this changes with the feature disabled. It’s worth also seeing if notifications work as intended when a smart watch is not in use. If you are receiving multiple notifications in a fashion that is not described above, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  16-04-2021 11:24:38

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  blorpster

  FYI I have an apple watch 6 and this does the same thing. It didn't used to work this way, I only normally received 1 notification on the watch per motion event, now I get a notification, try to dismiss it but before I can, another one pops up, then another one, after a few times of this, and trying to be quick about tapping into it, I am finally able to get to "sleep motion detect for 1hr" or "dismiss" etc. From seeing how many others have this issue, this is clearly a legitimate issue. It makes usability and UX of the Ring system WAY worse for the end user. It would be foolish IMO to not investigate this as a legitimate bug at a reasonably high priority.

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  07-05-2021 03:08:02

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  Heywatchit

  Same issue others are describing here. It didn't used to do this. You would get one notification displayed on your watch with the option to snooze or dismiss. Now motion detection pops up three or four times and there's no way to dismiss it other than to put your hand over the watch or press the crown. Guys, you need to fix this.

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  18-05-2021 08:46:31

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  Goffbilly333

  I am also having this issue it seems to only be an issue with the Apple Watch because it doesn’t do that on my phone I really hope y’all will get this fixed because it’s very annoying but it would be even more annoying to not get the notifications on my watch at all

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  03-05-2021 10:54:40

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  ttforever

  Exactly the same for me drives me mad! Needs fixing, rather than just blaming the watch isn't supported

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  21-05-2021 08:38:32

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  ashirinian

  It's now a year later and I'm still getting about 15-20 old notifications on both my phone and apple watch. All notifications are from 12-48 hours ago and come in repeatedly as you try to dismiss them. This also happens with another security camera app I use (Eufy) so I'm sure it's a complicated issue to resolve but WOW it's really annoying. Contact Apple and get this resolved ASAP please! The way I trigger it is by clearing a Ring notification either on my phone or watch. Then the flood of old notifications come in and drive me crazy.

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  21-04-2022 10:19:36

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  coopdawg

  Exactly the same issue here. I also see notifications from hours/days ago..... It's pretty annoying. Seems like it should be an easy enough fix.

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  28-04-2022 03:54:27

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