Email verification

Products Ring App
#1

Hi

The email verification link does not work so I cannot activate my app.

Please can you advise?

thanks

Laura

#2

If you copy and paste it back space the last character and retype it.

#3

Are you trying to use the Ring app or the Neighbors app?

#4

Hi @laura1! Please ensure the email address used to receive the verification is the same as the email address used for the Ring account you are attempting to log into. If this concern is persisting, feel free to reach out to our support team for further assistance. I hope this helps! :slight_smile: