Hi neighbors, if you are having issues with your devices, emailing the above address will not help you. To contact our support team, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.

BUT be warned, despite Ring advising you email and them emailing from this address I get an automated reply to say the email address is no longer valid. When I ask why via chat I’m told “for security reasons following customer feedback”, this is despite the fact I’ve been chatting to advanced tech support for almost 12 months about a, as yet, still unresolved issue to which I can’t now get an update

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.