Email content empty

I recently signed up and purchased a yearly plan for ring. I received a confirmation email but it has no content. So I have nothing showing me details of my purchase, dates of expiry etc. How do I get in touch with Ring and resolve this.

Hey @Jackieke7. You can reach out to our support team via phone and possibly chat for this, as our chat has a limited scope of support but may be able to get this invoice for you. If not, our phone support team can get you an invoice in no time at at all. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.


Thanks for your reply. This has now been resolved. Thanks again

1 Like