I’m at my wits end. I am able to get notifications form my Ring doorbel (second generation), but none of our Echo devices will talk to the front door. I have logged into the ring account. I have enabled the Ring skill on Alexa. I can see the camera name in the devices on the Alexa app. But asking the Echo to talk to the front door or any varation close to it, and it doesn’t work. I can see the device, I know full well it’s there. Heck, it rings on our devices. It announces someone at the door. But it will only commuicate via the Ring app, which defeats the entire purpose of having a Ring product.
I have tried removing the camera and rediscovering it. I have disabled and re-enabled the Ring skill. I’ve tried reading the online documentation–and the steps simply don’t work.
Has anyone encountered something like this? I’m ready to send it back and never get another Ring product.